Our Quality Policy
CCC Window Cleaners provide quality management on all of our window cleaning services throughout Perth. CCC have developed their expertise since their establishment in 2007 and aim to maintain a high standard of window cleaning whatever the job.
The Directors, Management, and Sub-contractors are all responsible for Quality Control and for regularly reviewing and seeking to improve our quality measures. CCC is committed to achieving customer satisfaction through the use of quality procedures that meet the requirements of ISO 9001.
Our Quality Policy is guided by the following principles:
1. CCC window cleaners build mutually profitable relationships with our customers through achieving a high standard of workmanship from contractors to management.
2. Achieving all of our commitments for high quality, affordable prices, safety, and scheduling.
3. Enhancing our research and use of best preventive practices and ensuring reliable risk management through specific safety regulations for each platform to ensure all tasks are carried out without the risk or damage to the technicians, public, site, building or windows.
4. Public liability certificate of currency, Workers compensation certificate of currency (Work cover), Hazard risk assessment, Job safety analysis, Safe work method statement, Quality policy, Environmental policy, Prestart risk assessment, Risk assessment for hazardous substances, MSDS, Chemical register, and OHS policy are all provided upon request.
5. Drive continual improvement and innovation based upon continual research into efficient work processes, best practices, customer feedback, and testimonials.
6. Continually develop contractor skills and techniques through appropriate development programs and show strong director and management involvement and commitment.
CCC strives to be the best provider of Perth window cleaning services in the industry. Through the use of these guiding principles, everyone in CCC Window Cleaning are accountable for customer satisfaction by meeting or exceeding their needs and expectations with the best possible services. Our goal is 100% customer satisfaction for all jobs big or small.